How to use DASH

DASH (Development and Services Hub) is our online portal for submitting and reviewing development applications. It's designed to provide our customers and community with faster and more accurate information. 

With DASH, you can register as a user and easily submit and manage your planning applications online. Here's what you can do with DASH:  

    • Build and save your project team list
    • Upload all your application documents, including technical studies  
    • Utilize interactive mapping to verify property details  
    • Make online payments for any required fees to ensure efficient processing

Go to DASH

Get familiar with Dash. 

Create your account by following these steps. 

Submit a development application.

Learn how you can manage and monitor your application. 

View all your applications. 

Learn how to schedule an inspection with your computer. 

Learn how to schedule an inspection with your mobile device. 

Keep track of your application status. 

Manage all your project collections in simple steps. 

Questions and feedback 

We are always looking to improve DASH and your experience with it. Share any suggestion/feedback you might have at contactus@cityofkingston.ca or visit us at 1211 John Counter Blvd. You can also complete a survey through DASH, or in person. As well as call us and speak with a representative.

When you sign up, we will send you a confirmation email. If you do not receive it, please check your spam folder. If it is not there, you can send an email to contactus@cityofkingston.ca or call 613-546-4291 ext. 3280 (Building Services) or ext. 3180 (Planning Services) to activate your account manually. 

 

Archistar AI PreCheck

AI PreCheck is our new digital tool that helps find possible zoning bylaw and building code issues before City staff complete a formal review. It also checks if an application has all the information needed to be reviewed.

Applicants will continue to submit applications through DASH, and the overall application process will remain unchanged.

 AI PreCheck has two main components:

  • Completeness Check: Checks if a building plan submission includes all the information needed for review and identifies anything that is missing.
  • Compliance Analysis: Evaluates drawings against applicable zoning bylaw and building code requirements and produces clear pass/fail or flagged-for-verification results for staff to review—including explicit code citations.

No. All applications continue to be reviewed and approved by City staff. AI PreCheck’s Completeness Check and Compliance Analysis tools do not make decisions, issue permits or replace professional judgement or statutory review requirements.

The platform is currently being piloted by City staff as part of the City's review process. Applicants will continue to submit applications through DASH while staff use AI PreCheck to support zoning and building permit reviews.

AI PreCheck helps identify potential compliance issues earlier in the review process by:

  • Reviewing plans to check if they meet zoning requirements
  • Checking plans against applicable Ontario Building Code requirements
  • Identifying missing information or documents
  • Creating a report to help City staff complete reviews more efficiently and consistently

No. Applicants will continue to submit applications through the DASH platform, and the overall application process will remain unchanged.

  • Clear, detailed feedback early in the process
  • Fewer resubmissions and requests for additional information
  • More predictable review timelines
  • Increase consistency in reviews

City staff review all applications and make final determinations. AI PreCheck is a support tool, and professional judgment always applies.

No. PreCheck assists staff by automating routine, rule-based checks, allowing staff to focus on more complex technical reviews, customer service and decision making.

  • Zoning requirements such as setbacks, building height and lot coverage
  • Applicable Ontario Building Code requirements 
  • Submission completeness and required documentation

The initial pilot focuses on low-density residential projects, including single detached dwellings, semi-detached dwellings, detached garages and additional residential units.

  • Improve service delivery and application quality
  • Support housing development and construction timelines
  • Increase consistency and transparency in reviews
  • Reduce delays caused by incomplete or incorrect submissions

Not at this time. During the first launch, AI PreCheck is being used by City staff. Future phases of the program are expected to provide applicants with direct access to assess compliance before submitting applications to the City.

Yes. Archistar AI PreCheck is currently being used in Canadian cities such as Surrey, Burlington, Burnaby, Cambridge, Markham, and Ottawa; as well as the United States and Australia. Kingston is one of the first to apply the technology to building code assessment in Ontario.

Contact

Building and Planning Services
1211 John Counter Blvd.
Kingston, ON K7L 4X7
buildingpermits@cityofkingston.ca
planning@cityofkingston.ca
Phone: 613-546-4291 ext. 3180

The City of Kingston acknowledges that we are on the traditional homeland of the Anishinabek, Haudenosaunee, and the Huron-Wendat, and thanks these nations for their care and stewardship over this shared land.

Today, the City is committed to working with Indigenous peoples and all residents to pursue a united path of reconciliation.

Learn more about the City's reconciliation initiatives.