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Rideaucrest Home: Frequently Asked Questions

Here are answers to questions frequently asked about Rideaucrest Home, the City of Kingston's non-profit long-term care facility.

QUESTIONS

Who is the current Administrator?

How do I get my loved one placed?

Is there a waiting list?

What are the rates for accommodations?

Do you offer geared to income accommodation?

What services do you offer?

How do I become a volunteer?

What is the difference between Rideaucrest Home and Rideaucrest Towers?

What are my other options?

ANSWERS

Who is the current Administrator?

Janice Hodgson is the current administrator.

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How do I get my loved one placed?

Please contact the South East Community Care Access Centre at 613- 544-7090. The Community Care Access Centre are responsible to:

Photo: Rideaucrest Home
  • determine the eligibility for admission to Long Term care facilities
  • Authorize admission to Long Term Care facilities
  • Prioritize persons for admission to Long Term Care facilities
  • Manage the waiting list for admission to Long Term Care facilities

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Is there a waiting list?

Yes, there is a waiting list. These waiting lists are established by the South East Community Care Access Centre depending on the levels of care required and the type of accommodation requested (i.e. private, semi-private, basic).

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What are the rates for accommodations?

A: The Province has adopted a standard rate policy for basic accommodation in long-term care facilities. Under this policy a maximum rate for basic accommodation is set annually by the Government. This rate will be paid by persons with sufficient income to pay the maximum rate for basic accommodation. When a resident requests Private or Semi-Private accommodation an additional preferred accommodation fee is charged as set by the Provincial Government.

Resident accommodation charges are subject to change July 1st of each year at the direction of the Ministry of Health.

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Do you offer geared to income accommodation?

A reduced rate may be paid by a resident without sufficient income to pay the maximum rate for basic accommodation. Residents applying for a rate reduction will be income tested at the time of application and annually thereafter.

The Reduction Application requires a resident to produce and attach to the application form a copy of his/her Notice of Assessment for the immediately preceding year. The Notice of Assessment is a confirmation sent from Revenue Canada to an individual subsequent to filing an Income Tax Return.

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What services do you offer?

Services Provided in Home:

  • Individual rooms
  • Professional nursing & personal care
  • Foot care
  • Palliative care
  • End of Life Care
  • Medical care on site
  • Includes Nurse Practitioner
  • Spiritual & Religious Care
  • Registered dietitian services
  • Nutritious home style meals
  • Resident's Council
  • Family council
  • Daily programs & activities
  • Life Enrichment Programs
  • Courtyard Café & Boutique (Volunteer Staffed)
  • Hairdressing & Barbering Services
  • On site Laundry Services
  • Computer with internet access for resident use
  • Physiotherapy & Restorative care services
  • Host site for Best Practice Initiatives through the Ministry of Health

Access to Services (Resident Charge)

  • Publictransportation services
  • Cable and Telephone services
  • Specialized foot care
  • Dry Cleaning Services
  • Dental care
  • Hearing clinic

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How do I become a volunteer?

o Rideaucrest is proud to have registered auxiliary volunteers providing service to the Residents. Volunteers augment the services of the staff and bring greater Kingston community indoors to the residents residing in the Home. For more information on how to become a volunteer at Rideaucrest, please contact the Manager of Volunteer Services at 613-530-2818 ext 4225.

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What is the difference between Rideaucrest Home and Rideaucrest Towers?

Rideaucrest Home is a Long-Term Care Facility. The Home provides care to individuals whose needs can no longer be met in the community.

Rideaucrest Towers is independent of Rideaucrest Home. Rideaucrest Towers is a self-contained apartment complex operated by Town Homes Kingston.

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What are my other options?

For other options, contact the Community Care Access Centre at 613-544-7090.

To arrange a tour of our facility please contact Reception at 613-530-2818 ext. 4221

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This page last modified: January 30, 2012, at 10:08 a.m.