Rider Rules And Guidelines
Take pride in your ride: Ride kind. Ride safe.
Please observe the following rules when riding Kingston Transit:
- Riders using mobility aids have priority use of the courtesy seating area. All other passengers must vacate this area if it is required.
- Strollers, bundle buggies and other bulky items must not obstruct aisles. It is the caregiver's responsibility to secure the child and stroller.
- Stand behind the yellow line so the operator has a clear view of the doorway and mirrors.
- For your safety, do not walk in front of the bus; wait until it leaves. Operators are not permitted to open doors or allow passengers to board away from bus stops. Do not attempt to stop a bus after it has pulled into traffic.
- Transfers are issued only at the time fare is paid.
- Only service animals accompanying passengers living with disabilities are allowed on board.
Be a kind rider
It's cool to be kind. Follow these guidelines for rider etiquette to make everyone's ride a smooth one:
- Have your fare ready before boarding the bus.
- Please allow passengers living with disabilities and seniors to board the bus first.
- If you require a connection to another route, please advise the operator when boarding the bus.
- The courtesy seating area is intended for those riders that need it the most. Please refer to the Courtesy Seating Policy.
- Please be prepared to move to a new seat if another rider could benefit from sitting in this area.
- For your own comfort and safety, please remain seated until the bus comes to a complete stop.
- Please respect others. Do not use profane or discriminatory language while on the bus.
- Scented products can aggravate allergies. Please avoid using them.
