Kingston Transit's My Card: "Tap and Go"
My Cards are interactive Kingston Transit ride payment cards that will replace tickets and monthly passes — and make using Kingston Transit easier. Just tap My Card on the fare box when you get on the bus and away you go.
My Cards make buying and storing your rides convenient — and safe:
Re-loadable Multi-ride Cards are registered under your name to protect your purchased trips in case your card is lost or stolen and can be loaded at many of the vendors listed below.
Monthly Cards are eligible for an income tax credit.
The 10-ride My Tickets card is disposable and is a handy option for the occasional rider.
QUESTIONS
What kinds of My Cards are available and how much do they cost?
Do post-secondary students get a special rate?
Where can I purchase, register, load or validate My Cards, or get a photo ID?
What do I do if I lose My Card?
ANSWERS:
A: My Cards are a convenient way to pay to ride Kingston Transit. My Card is an interactive card — also known as a Smart Card — that can be loaded with pre-paid trips or monthly pass information. When you get on Kingston Transit, tap My Card on the fare box to "pay" your fare.
A: My Card knows and remembers whether you are an adult, or a youth, or a senior and automatically tallies your fare when you tap My Card on the fare box when getting on the bus. The way your trip fare is tallied depends on the kind of My Card you are using. (See "kinds of My Card" next.)
What kinds of My Card are available and how much will they cost?
A: Note: Please see the table in the Fare Structure section for the fares. If you are living on a low income, you may be eligible for an Affordable Transit Pass under the Municipal Fee Assistance program.
Choose the kind of My Card that works for you:
Multi-ride Card (Reloadable): The Multi-ride
My Card can be loaded with as many rides as you desire. It is a good choice for
frequent Kingston Transit riders. Because your reloadable Multi-ride Card can be
registered under your name, it can be returned to you if you lose it (if someone turns it
in), or the remaining trips that were stored on it can be transferred to your replacement
reloadable Multi-ride Card as soon as you report the loss.
[SEE FARES]
My Tickets (10-ride card): The disposable My
Tickets card is loaded with 10 rides. Once you have used up the rides, the card can no
longer be used. It is a good choice for the occasional Kingston Transit rider.
[SEE FARES]
Monthly Card: Your photo ID is required on the Monthly My Card.
It allows unlimited travel on Kingston Transit and is a good choice for commuters
and those who take Kingston Transit frequently.
Like the reloadable Multi-ride Card, the Monthly Card, if lost or stolen,
can be replaced and its remaining value transferred onto a new card.
[SEE FARES]
Your purchase of a Monthly Card can be used to obtain an income tax credit. To learn more visit the Revenue Canada/CUTA Transit Pass website.
Do post-secondary students get a special rate?
A: Queen's University and St. Lawrence College students ride at no cost when they display their student cards on the bus. These students obtain access to this service when they pay their student fees.
Where can I purchase, register, load or validate My Cards, or get a photo ID?
A:
|
VENDORS |
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|---|---|---|---|---|
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|
Purchase or Reload Multi-ride Cards |
Purchase My Tickets cards |
Photo ID for Monthly Cards and Multi-ride Card registration |
Reload Monthly Card |
|
City Hall, |
* |
* |
* |
* |
|
Cataraqui Town Centre, |
* |
* |
* |
* |
|
Pharma Plus, |
* |
|
|
* |
|
Shoppers Drug Mart |
|
* |
|
|
|
Shoppers Drug Mart, |
* |
|
|
* |
|
Shoppers Drug Mart, |
* |
* |
|
* |
|
W.J. Henderson Recreation Centre, |
* |
* |
|
* |
A: My Card makes obtaining a paper transfer unnecessary as smart technology knows that you are transferring. This means that when you transfer to a bus on a different route and tap your My Card, the smart technology will identify that you boarded another bus and will not charge your card for another ride. Note: The policy remains that you must make all your transfers within a one hour period of time. People paying with coins receive a transfer from the fare box.
A: Yes. Kingston Transit buses accept fares paid with coins, but bills are not be accepted as fare boxes cannot accept paper money and operators cannot make change. [SEE FARES]
Can I still use bills as payment?
A: No. Bills are not accepted as fare boxes cannot accept paper money and operators cannot make change. All fares must be paid with coins or My Card passes.
What do I do if I lose Re-loadable or Monthly My Card?
A: Once your reloadable or monthly Multi-ride Card has been registered under your name, a replacement card can be loaded with all the remaining rides or value from your previous card. Just contact Customer Service at 613-546-0000. A replacement card is $5.
