News & Public Notices
Call before you dig to locate underground lines
April 27, 2015 -
If you plan to do any digging, make sure you contact ON1Call at least a week before you dig.
"Don't risk rupturing a gas line or cutting through a communications cable. Call if you are planting a tree, putting in a deck or fencing, or even just driving in a stake or post," says Karen Santucci, manager, utility services and gas operations. She cautions that some pipes and lines are just below the surface.
Open 24 hours a day, seven days a week, ON1Call is a free service that shows you where gas lines, water mains, electrical or fibre-optic lines are located on your property. Call 1-800-400-2255 or go to www.on1call.com to make your locate request. ON1Call will need:
- - the address where the digging will be taking place (including the nearest intersection)
- - a description of the work being done
- - your phone number and email address
Severed underground lines could cause explosions, flooding and/or a loss of essential services – and you could even be liable for restoration costs and potential legal action.
Media contact: For more information contact Cindie Ashton, media relations officer for Utilities Kingston at 613-546-4291, ext. 3116 (cell 613-329-3462).
About Utilities Kingston: Utilities Kingston operates multiple utilities through a single service structure, allowing it to deliver cost savings and customer service excellence. The company is unique in Ontario, combining water, wastewater, gas and electrical services, and broadband fibre optics in one company. Trusted by customers to deliver reliable utilities for more than 150 years, employees are proud to provide personal, responsive services.
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