City to waive monthly payments for some services in April - City to waive monthly payments for some services in April

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null City to waive monthly payments for some services in April

March 20, 2020 -

The City is waiving monthly payments for some services in April. Current Kingston Transit passes and parking permits will be automatically extended through April at no cost, and recreation fitness membership payments will be suspended through April.

Kingston Transit passes

Kingston Transit is automatically extending current monthly transit passes through April. Riders and residents can continue to use Kingston Transit passes issued for March until the end of April.

The sale of transit passes is suspended online and at all sales outlets until further notice. Riders and residents who have already purchased a monthly transit pass for April will receive a further automatic one-month extension. Riders who use the Employee Transpass Program should discuss reimbursement directly with their employers.

Parking permits

The City is extending current monthly parking permits through April at no additional cost. Existing permits will be renewed automatically and will be valid through April.

Current parking permit holders will receive an email notice with information about the extension. Online and in-person payment processing for renewals has also been suspended until further notice.

Those who have already purchased a monthly parking permit for April will receive a one-month extension.

Recreation fitness memberships

Monthly payments for fitness memberships are suspended for the month of April, even if recreation facilities re-open during that time. Clients who have a Fit Pass, Wellness Pass, Gym Pass or Pool Pass membership do not need to contact the City – their PLAY accounts will be automatically adjusted. For clients who pre-paid for their annual fitness memberships, one month will be automatically added to their accounts. 

The situation is evolving rapidly, and we appreciate the patience and understanding of the community as we continue to adjust City services in response to COVID-19. 

Watch for the City to communicate any changes or next steps for May 2020 permits and passes on the City’s COVID-19 page.

Find answers to your COVID-19 questions from KFL&A Public Health.

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