Know your Flood Facts: reduce the excess water that contributes to basement flooding - Know your Flood Facts: reduce the excess water that contributes to basement flooding

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null Know your Flood Facts: reduce the excess water that contributes to basement flooding

March 14, 2018 -

This spring, Utilities Kingston is reminding residents that every neighbourhood is at risk of basement flooding, even if it's never happened before.

Excess water (otherwise clean storm runoff or groundwater) is a main contributor to basement flooding and reduces pipe capacity in the sewer system. There are steps home owners can take to reduce excess water and help protect both their property and their neighbours' properties.

Utilities Kingston is doing their part by making improvements to the municipal wastewater system. Initiatives like monitoring and inspection programs; identifying and addressing leaky joints, cracks and other defects; separating combined sewers; and relining or replacing end-of-life sewers all help reduce excess water in the system.

Home owners can do their part by conducting sewer lateral maintenance, controlling ground water around their home, and severing illegal connections into the sanitary sewer system (as per the City of Kingston Sewer Use Bylaw).

"By taking steps to reduce excess water on both the municipal and private side of the sanitary sewer system, Utilities Kingston and home owners can work together to reduce basement flooding in neighbourhoods," says Jim Miller, director of engineering for Utilities Kingston. "Don't forget to tap into the many resources we have available to help with appropriately managing the water originating from private properties."

Utilities Kingston is available to help home owners with these efforts by providing workshops and educational materials, and offering up to $3,000 in preventative plumbing financial assistance to remove illegal connections and install appropriately connected sump pump systems.

Protect your neighbourhood from flooding:

Residents are encouraged to know their "Flood Facts" and contact Utilities Kingston for assistance by calling 613-546-0000 or emailing

Learn more about ways to reduce excess water in your neighbourhood, and otherwise protect your property from basement flooding at

Find out about the ways Utilities Kingston is reducing flows in the sanitary sewer system at


Media contact: For more information contact 613-546-4291, ext. 2300.

About Utilities Kingston:

Utilities Kingston operates multiple utilities through a single service structure, allowing it to deliver cost savings and customer service excellence. The company is unique in Ontario, combining water, wastewater, gas and electrical services, and broadband fibre optics in one company. Trusted by customers to deliver reliable utilities for more than 150 years, employees are proud to provide personal, responsive services.

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