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Public survey seeks input on City’s communications

January 27, 2014 -

The City is seeking input on the many ways it communicates its news, events and actions as it develops its Communications Master Plan.

"We need to know how you prefer to engage with the City and its information, so we can target our efforts effectively and have a better exchange with the public.  Now is the time to let us know exactly when, where and how you like to connect with the City," says Susan Nicholson, Director of Corporate Affairs. 

She notes that new media and technologies have fundamentally changed how people interact with the municipality and offer new opportunities for citizen involvement.  

The survey www.CityofKingston.ca/getinvolved asks about preferences regarding types of messages and channels, both new and traditional. The public can also complete the survey by calling Customer Service at 613-546-0000 to complete it by phone.  Responses from visitors, seasonal and regional residents as well as Kingstonians are all welcome. Please submit your input by Monday, Feb. 10.

Due out in late winter, the Communications Master Plan will provide a framework for how the City communicates with the public and its more specific audiences – both internally and externally.  The survey will help align communications protocols with the way various audiences prefer to access City-related information, while maximizing the use of technology, digital and social media. 

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Media contact: For more information contact Cindie Ashton, Media Relations Officer, 613-546-4291, ext. 3116. Or call Communications at 613-546-4291, ext. 2300.

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