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Security upgrades to City and Utilities Kingston websites may require users to upgrade their browsers

February 27, 2018 -

Needed security upgrades to,, and may require some users to upgrade their browsers to access these sites after March 5.

The security upgrades will not affect the majority of visitors to these sites. Affected users can either upgrade their browsers or use another computing device to access the sites.

"Security is a high priority for the City and Utilities Kingston. As part of our cyber security best practices, all electronic communications between our customers and our websites are to be encrypted using the TLS v1.2 protocol," says Bob Schaefer, manager, technology infrastructure services for the City of Kingston. In the last few years, security and encryption standards have become much more stringent due to the increase and severity of cyber-attacks.

Since August 2017, a notice of this upcoming upgrade has appeared on these sites when they are accessed by those using browsers that are more than three years old.

About the City of Kingston

Kingston's vision of being a smart, livable 21st century city is fast becoming reality. History and innovation thrive in our dynamic city located along the beautiful shores of Lake Ontario, an easy drive from Toronto, Ottawa and Montreal, in the heart of eastern Ontario. With a stable and diversified economy that includes global corporations, innovative startups and all levels of government, Kingston's high quality of life offers access to world-class education and research institutions, advanced healthcare facilities, affordable living and vibrant entertainment and tourism activities.

Twitter: @CityofKingston

About Utilities Kingston

Utilities Kingston operates multiple utilities through a single service structure, allowing it to deliver cost savings and customer service excellence. The company is unique in Ontario, combining water, wastewater, gas and electrical services, and broadband fibre optics in one company. Trusted by customers to deliver reliable utilities for more than 150 years, employees are proud to provide personal, responsive services.

Connect with Utilities Kingston – all your utility needs under one roof.

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Media contact: For more information call the communications and customer experience department at 613-546-4291, ext. 2300.