News & Public Notices
Tips to avoid basement flooding during thaw
March 11, 2015 -
As the March thaw continues, residents are reminded that any basement is at risk of flooding, even if it's never happened before. Utilities Kingston offers the following steps you can take today to protect your home:
1. Check your sump pump for proper operation and follow the manufacturer's maintenance recommendations. For example, you may wish to:
- Confirm it's plugged in and working properly.
- Check for any frozen lines that need to be thawed.
- Consider an extra length of hose to increase the distance at which it discharges away from your foundation.
- Consider, if your sump pump drains to the surface, the discharge point may be buried under snow and ice. Uncover it and clear a path so the water drains away from your foundation. Otherwise, water may recycle back into your basement.
2. Clear snow away from your foundation, providing a path for water to follow the natural grade around your house.
3. Check your back water valve and maintain it according to the manufacturer's directions. For example, if you can do so safely, you may wish to open the lid, clean it out, confirm there is a good seal in place and test its operation.
4. Ensure your downspouts are clear of snow and ice so water can route safely away. Shovel a path for the water to run well away from the foundation, or consider an extra length of pipe. (Stay safe: keep on the look-out for icicles that have formed and may fall from your eaves.)
5. If you know that a catch basin on your street is covered in snow and ice, we'd appreciate if you could take some time to clear it. This will help make sure that snow melt and rainwater can enter the storm sewer and promotes good drainage away from your neighbourhood. (Tip: use Google Maps' street view to locate catch basins.)
6. Get 18 flood facts and tips to protect your property at: http://utilitieskingston.com/Wastewater/basementflooding/floodfacts.aspx
Know what to do if your basement has flooded (see http://utilitieskingston.com/Wastewater/BasementFlooding/flooded.aspx).
First and foremost, consider your family's health and safety. Entering a wet basement could be hazardous! When in doubt, don't enter the flooded area until you are told it is safe by a professional qualified to do so.
If you have any concerns about utility equipment, contact the Utilities Kingston 24-hour line at 613-546-1181.
Media contact: For more information contact Cindie Ashton, media relations officer for Utilities Kingston at 613-546-4291, ext. 3116.