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Utilities Kingston offers financial assistance to help prevent basement flooding

March 31, 2015 -

Utilities Kingston offers financial assistance to help prevent basement flooding Customers encouraged to take steps to protect their basements and comply with the "Sewer Use Bylaw"

Utilities Kingston is accepting applications for its 2015 Preventative Plumbing Program for financial assistance of up to $3,000.  Find the program guide and short online application form – and learn more about how to help prevent basement flooding and sanitary sewer back-ups in your home and neighbourhood – at

Financial Assistance Offered

Now in its fourth year, the Preventative Plumbing Program offers up to $3,000 in financial assistance to help Utilities Kingston water and wastewater customers pay for eligible work that reduces the likelihood of sanitary sewer back-ups, such as installing a sump pump system or backwater sanitary valve.

Since 2012, the program has provided customers with the following:

  • One-on-one consultations and over $450,000 in financial assistance to over 300 local home owners.
  • Support to install over 200 sanitary backwater valves to restrict the directional flow of water and decrease the risk of sewage backup.
  • Support to install more than 200 sump pump systems to remove excess water situated around the foundation of a home.
  • Removal of nearly 100 illegal connections to the sanitary sewer to reduce the risk of basement flooding in neighbourhoods.
  • Public education about preventative plumbing – including hands-on workshops and web site resources viewed more than 150,000 times.

Bylaw Compliance

Utilities Kingston wants to help customers comply with the Bylaw No. 2008-192, the "Sewer Use Bylaw," to correct illegal connections into the sanitary sewer and avoid fines. Apply to the Preventative Plumbing Program for financial assistance today.

"Sump pumps and foundation drains that connect to the sanitary sewer are illegal, and put you and your neighbours' properties at risk," says Jim Keech, President and C.E.O. of Utilities Kingston.  "Take advantage of the Preventative Plumbing Program to correct these illegal connections."

Know your "Flood Facts" to prevent basement flooding

The educational resources at the Utilities Kingston website consist of a comprehensive set of pages, starting with 18 "Flood Facts" that explain how to reduce the likelihood of sewage back-ups and basement flooding in your neighbourhood by:

  • Properly installing a sump pump and keeping it operational
  • Maintaining your backwater sanitary valve in accordance with manufacturer directions
  • Reducing your use of water on rainy days
  • Checking your downspouts and making sure water moves well away from your house
  • Having a plumber inspect your sewer lateral every five to 10 years
  • Disposing of fats, oils and greases in your Green Bin and not your drain

To make the application process even simpler for customers, Utilities Kingston recently created a short online application form and web page of frequently asked questions. Check them out and apply online at


Media contact: For more information contact Cindie Ashton, Media Relations Officer for Utilities Kingston at 613-546-4291, extension 3116.