News & Public Notices
Utilities Kingston urges customers: sign up to receive bills online in face of possible postal disruption
August 29, 2016 -
Utilities Kingston is urging its customers to sign up to receive their utility bills online. Avoid missing a bill during a postal disruption (there is the possibility of one starting this week).
Customers are responsible for keeping their accounts up to date and Utilities Kingston has options in place to help. Sign up for the MyUtilities Customer Portal at https://My.UtilitiesKingston.com to stay on top of paying your bills. To sign up you will need:
- Your Utilities Kingston account number
- The amount of your most recent payment to Utilities Kingston You can also register for preauthorized payments or pay your bill online through any financial institution, pay by credit card, or use the drop box located at 85 Lappan's Lane to pay by cheque. Find out more at www.UtilitiesKingston.com/Accounts/PaymentOptions.
- Allows you to view past and current bills under the Bills & Payments tab
- Offers the option to receive email notifications when a new bill is available and opt out of paper bills. Under Edit Profile, select eBilling (paperless) Opt-in (and make sure the email address you provide matches what we have on file for you)
- Allows you to view your household consumption of water, gas and electricity and compare your usage to your neighbours'. Use this information to shift your electricity use to times when it costs less.
Many Utilities Kingston customers benefit from the convenience of one combined bill for all their utility services, which may include water, wastewater, gas and electricity, and a water heater rental program.
For assistance or further information, please contact customer service at 613-546-0000, Monday to Friday from 8 a.m. to 5 p.m., where you can also be connected directly to a conservation expert to help you save water, energy and money.
Media contact: For more information contact 613-546-4291, ext. 2300.
About Utilities Kingston: Utilities Kingston operates multiple utilities through a single service structure, allowing it to deliver cost savings and customer service excellence. The company is unique in Ontario, combining water, wastewater, gas and electrical services, and broadband fibre optics in one company. Trusted by customers to deliver reliable utilities for more than 150 years, employees are proud to provide personal, responsive services.
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