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Water outage planned for Westbrook on Feb. 3

February 1, 2017 -

Approximately 500 homes and businesses in Westbrook will be impacted by a planned water outage from 9 a.m. to 3 p.m. on Friday, Feb. 3.

Utilities Kingston makes every effort to reduce disruption to its customers. To avoid interrupting the school day at W.J. Holsgrove Public School, this outage is scheduled on a Limestone District School Board Professional Activity Day.

The outage is needed to replace a district water meter on a Woodbine Road water main that supplies the Westbrook area. This new technology is being investigated to help identify water leaks in the system, and help improve operating efficiency and water conservation.

Tips to help with a water outage

  • When water is restored, you could experience discoloured tap water or air in the pipes. The water is still safe. In the case of discoloured water, you should run a cold water tap until it clears. This may take 5-25 minutes.
  • Pails of water can be used to flush toilets when you pour the water into the tank. Consider 'cottage rules' for flushing.
  • The City of Kingston emergency management plan suggests that each household have four litres of water, per person, per day at the ready for drinking and bathing.

We apologize for any inconvenience. This work helps to ensure reliable services to you, our customers. For more information, please call the Customer Service Centre at 613-546-0000.

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Media contact: For more information contact 613-546-4291, ext. 2300.

About Utilities Kingston: Utilities Kingston operates multiple utilities through a single service structure, allowing it to deliver cost savings and customer service excellence. The company is unique in Ontario, combining water, wastewater, gas and electrical services, and broadband fibre optics in one company. Trusted by customers to deliver reliable utilities for more than 150 years, employees are proud to provide personal, responsive services.

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www.UtilitiesKingston.com