Starting a new business? We can help you get your licence.

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Starting a new business? We can help you get your licence.

Having a business licence proves that your business location and operations have been vetted by all those were required to do so to ensure the health, safety and well-being of the public.

The licensing process can help you better understand your business and all it entails. Businesses must operate in accordance with zoning, building, fire, health, safety and police regulations. We want to ensure you have access to economic development and growth opportunities – and this includes setting business owners up with the right resources to ensure success.

First step: Contact the City's Licensing Department

Whether you are a single-day event organizer, current business owner, or plan to open a new business, the City has a number of resources to help you navigate the licensing process. The City’s licensing department staff is happy to help guide you through the process to make sure your business or event is good-to-go. 

Contact them to get the application that applies to the type of business you want to run at, 613-546-4291, ext. 3150 or at 1211 John Counter Blvd.

Is your business operating in the right zone?

The first thing City licensing staff will do is help you check to see that your prospective businesses will be located in an area zoned for the type of businesses activities you intend to undertake and that the building  suits your business model. If you are planning to change the kind of business that is run out of a building, steps must be taken to process a “change of use” so that it complies with City zoning bylaws. 

Zoning bylaws are in place to control how land or buildings are used, the type of buildings that can be constructed, the size and shape of buildings and other associated components such as the number of parking spaces. Zoning bylaws ensure that land uses are compatible with neighboring properties and that there are no adverse impacts created by one property on another.

When the City’s licensing division becomes aware that a business is operating without a licence, our enforcement team is obligated to investigate the matter and enforce the City’s bylaws. There is no discretion or flexibility in this regard as these measures ensure public safety. All enforcement actions are kept confidential for the business owner’s privacy.

Find answers to frequently asked questions about how to apply for a business licence HERE


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<strong>Paige Agnew</strong>
Paige Agnew
Director of planning, building and licensing services
613-546-4291, ext. 3252

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