December 21, 2016 10:08 AM
I would like to take a moment to wish everyone a safe and happy holiday season. Thank you for reading my blog post, for attending planning, building and licensing open houses, public meetings, events and for commenting on various projects and being engaged.
We have had a busy year with projects that include the Noise Bylaw Review, Official Plan Update, North King’s Town community visioning and secondary market analysis, Sign Bylaw Review, Zoning and many, many more.
We were excited to launch two new online systems in our department to be able to provide enhanced customer service.
DASH (development and services hub) online land management system
DocuPet - online pet licensing system
I enjoy receiving comments from our customer service survey. From the information that we collected there was a 98% satisfaction rate with the service customers received at 1211 John Counter Blvd. Please continue to provide comments so we can continue to provide high quality customer service.
An additional thank you to the planning, building and licensing management team for their tremendous leadership, hard work and dedication they show throughout the year. I am very proud and privileged to work with a very talented group of planners, building officials, enforcement officers, licensing professionals and support staff that continue to raise the bar in their respective fields. I look forward to all that 2017 will bring for planning, building and licensing services.