News & Public Notices
Prevent basement flooding during heavy rains
August 15, 2016 -
With up to 50 mm of rain forecast for Tuesday, Aug. 16, customers are reminded that any basement is at risk of flooding, even if it's never happened before. Take action – Utilities Kingston offers some steps you can take today to protect your home:
- Check your sump pump for proper operation and follow the manufacturer's maintenance recommendations. You may wish to confirm it's plugged in, back-up batteries are charged (if you have them) and the system is working properly.
- Ensure your downspouts are properly connected so water can route safely away. They should be free of debris and, in most cases, should be draining over top of the lawn, at least two metres away from your house.
- Check that your rain barrels are connected to catch the rain water, and that the overflow hose is directed away from the foundation of your home.
- Check your sewer back water valve and maintain it according to the manufacturer's directions. For example, if you can do so safely, you may wish to open the lid, clean it out, confirm there is a good seal in place and test its operation.
- Reduce your water use on rainy days. When it's raining heavily the sewers may fill up. Using a lot of water during heavy rains (for example, taking a shower or doing laundry) can contribute to basement flooding and overflows to your environment. Consider using less water in extreme weather situations.
- If you know that a catch basin on your street is covered in debris, we'd appreciate if you could take some time to clear it. This will help make sure that rainwater can enter the storm sewer and promotes good drainage away from your neighbourhood.
- Get 18 Flood Facts and tips to protect your property and view our video for more tips on preventing a soggy basement disaster.
- Apply for preventative plumbing financial assistance.
Know what to do if your basement has flooded. First and foremost, consider your family's health and safety. Entering a wet basement could be hazardous! When in doubt, don't enter the flooded area until you are told it is safe by a professional qualified to do so.
If you have any concerns about utility equipment, contact the Utilities Kingston 24-hour line at 613-546-1181.
Media contact: For more information contact 613-546-4291, ext. 2300.
About Utilities Kingston: Utilities Kingston operates multiple utilities through a single service structure, allowing it to deliver cost savings and customer service excellence. The company is unique in Ontario, combining water, wastewater, gas and electrical services, and broadband fibre optics in one company. Trusted by customers to deliver reliable utilities for more than 150 years, employees are proud to provide personal, responsive services.
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