Transit Pass Renewals
Renew your monthly transit pass online.
Online Payment Requirements
- Number on the back of your pass (under the photo)
- VISA, MasterCard, Amex and Interac@Online.
- Credit card security ID.
Register to renew online
Complete the Transit Registration Form and submit it in person to:
- Payment Centre at City Hall, 216 Ontario St., weekdays 8:30 a.m. to 4:30 p.m.; or
- Guest Services Desk at Cataraqui Centre, 945 Gardiners Rd.
The monthly cost of a transit pass is established at the time of registration. Youth rates expire when the pass holder turns 25, at which time re-registration as an adult rider is required.
Lost your card?
If you lose your card, report the loss immediately to 613-546-0000. You will need to have your photo ID retaken at City Hall or the Cataraqui Centre. You will then be issued a replacement card for $5. Use the number on the back of your new card to renew your pass online.