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Effective Jan. 1 2012 - the Social Housing Reform Act, 2000 that previously governed housing throughout the Province of Ontario was replaced by the Housing Services Act, 2011. However, this information has been reviewed and remains currents. Updates will be provided as changes are implemented.


City Council has approved local eligibility standards for rent-geared-to-income (RGI) housing, setting maximum gross income limits for RGI eligibility – among other local rules – and adopting provincial standards as prescribed by the Social Housing Reform Act of 2000.

At its July 16 meeting, council passed the following resolution:

WHEREAS the Social Housing Reform Act (SHRA), 2000 and corresponding Regulations define provincial eligibility rules and permit the service manager to establish local eligibility standards for rent-geared-to-income assistance (RGI);

AND WHEREAS extensive consultation has been undertaken with the Not-For-Profit Housing Advisory Group (NPHAG) on local standards;

THEREFORE BE IT RESOLVED THAT the City Council approve the following local eligibility standards for rent-geared-to-income assistance as local policy:

  • The application form for rent-geared-to-income assistance will be comprised of a Part A and a Part B .
  • The maximum gross income limit by type of program be a sliding download scale from a maximum of $52,181 as prescribed by the Ministry of Municipal Affairs & Housing for federally administered projects to provincial household income limits as shown in the chart attached.
  • Project specific household income limit be allowed to reflect rural locations,
  • The maximum allowable period for a rent-geared-to-income tenant to be absent from the unit be ninety (90) consecutive days,
  • Rent-geared-to-income households convicted of misrepresentation under the Canadian Criminal Code or found by the Ontario Rental Housing Tribunal or court of law to have misrepresented income be barred from re-application for rent-geared-to-income assistance after a five-year period;

AND FURTHER IT BE RESOLVED all other provincial standards as prescribed under the Social Housing Reform Act, 2000, Reg. #298/01 amended to 452/01 and any other related amendments be adopted as local policy as listed below:

  • Timeframe for written notice to the member of the household regarding the completeness of the re-submitted application form remains at seven (7) business days.
  • Timeframe for written notice to the member of the household re-submitting the request for special priority household category remains at seven (7) business days.
  • Timeframe for written notice to the household regarding the completeness of the re-submitted application form for special needs housing remains at seven (7) business days.
  • Maximum aggregate household asset amount not established.
  • Payments to be excluded from gross household income remains as prescribed in the Regulation.
  • Payments to be excluded from household assets remains as prescribed in the Regulation.
  • Repayment agreement and repayment schedule for arrears in extenuating circumstances.
  • Repayment agreement and repayment schedule for arrears in extenuating for special priority household.
  • Period of time for making application seeking specified financial assistance remains at ten (10) business days.
  • Period of time specified in the notice to inform of results of the application to obtain financial assistance remains at ten (10) business days.
  • Divestment of residential property remains at 180 days as prescribed by the Regulation with the opportunity to extend with appropriate documentation to support extension (i.e. flat market, etc.)
  • Divestment of residential property for special priority households shall be extended with appropriate documentation.
  • The service manager may review the eligibility more frequently than once in every 12-month period, as prescribed by the Regulation.
  • Procedural matters for rent increases of less than $10.00 are not implemented.

Extenuation period for a request for internal review for applicants to be consistent with central waiting list operating procedures for tenants, at the discretion of housing providers.