Rideaucrest Home has amenities and conveniences to make your life comfortable and complete – all under one roof.
You can get your eyeglasses repaired, pick up a battery for your hearing aid, get a haircut or perm and do your own laundry without stepping outside.
Rideaucrest Home prides itself on offering services and amenities that meet the needs and enrich the lives of our residents!
Professional nursing and personal care
A 24-hour registered nurse, registered practical nurse and personal support worker are all on hand to provide care.
Physiotherapy and restorative care services
A physiotherapist and physiotherapy aides are on staff to ensure that each resident gets the physical stimulation and support that they require to meet their individual goals.
The staff at Rideaucrest Home are educated and trained to ensure that our residents achieve the best possible quality-of-life right up until the end of life.
Medical care on-site
Rideaucrest Home has a medical director and two attending physicians who visit the home twice a week. They are on call 24/7. Residents can retain their own personal physician, providing the physician signs an agreement with the home.
A nurse practitioner is on staff in the home to complete our medical team.
Spiritual and religious care
Rideaucrest home co-ordinates community church involvement within the home and leaders for multi-faith services on Sundays. These are scheduled and held on resident floors or in our chapel on the lower level. Specific denominational services are co-ordinated with community affiliates who visit the home to conduct services.
Residents council and family council
The residents' council is active and meets on a different floor each month to discuss resident likes and dislikes. Members of leadership team are invited to meetings so they can receive resident input into decisions being made at the home.
The family council is an organized group of family and friends of our residents. They provide a supportive environment and a forum for sharing experiences.
The Ministry of Health & Long Term Care requires the home maintain a trust fund on behalf of its residents. This fund allows residents to access their money, instead of having to co-ordinate a trip to the bank. Deposits are accepted by cash, cheque or pre-authorized bank payment.
Banking hours are Monday to Friday 8:30 to 10 a.m. and 2 to 3:30 p.m.
Housekeeping and laundry services
Housekeeping and laundry services are available in the home seven days a week. Laundry is collected from individual rooms, laundered and delivered back within 48 hours. The home also provides laundry amenities on the lower level to residents who prefer to do their own laundry.
Computer and Internet
Rideaucrest Home also offers an Internet café near the coffee shop. The Internet café is available for residents to use at their leisure. The Life Enrichment Team also takes groups of residents to use the computers regularly.
A Snoezelen room is a controlled multi-sensory environment, specifically designed to provide gentle sensory experiences for those who cannot participate in leisure activities in typical ways. The room uses lighting effects, colours, sounds, scents and more to provide gentle sensory experiences.
A visit with a dog or cat can really brighten-up an animal-lover's day! Rideaucrest Home recognizes the intrinsic value of dog and/or cat visits and the social interaction that accompanies it. Speak to life enrichment staff to learn more about how to register to bring a pet in to visit as the Home has a process to ensure pet visits go smoothly.
Optional goods and unfunded services
These optional goods and services are made available to residents by the home for additional fees over and above the regular accommodation charges. Rates for optional services are set by the outside providers. The resident and/or family must authorize the purchase of any additional services.
Courtyard Café and boutique
Rideaucrest Home has a team of dedicated volunteers who run the coffee shop and boutique on the lower level - seven days a week from 7 a.m to 3:30 p.m. Homemade soups, sandwiches and other hot dishes are available for purchase daily. Display cases of gift items are also available for gift-giving needs, or when you want to treat yourself to something new! All proceeds from sales are returned to the home by way of purchased services, programs and equipment for residents.
The Kingston Access Bus and Kingston Transit buses stop just outside our front door. If you need help co-ordinating transportation please ask a staff member for assistance.
Visitor parking is available beside the home. A fee is payable upon exit or a monthly pass can be purchased in the business office. There is also short-term 30-minute parking at the front of the home.
Hairdressing and barber
A hair salon is located on the lower level of the home just beyond the coffee shop. Visit one of the stylists to set up your regular cut, colour and style appointments.
Cable and telephone
Cable and telephone connections are available through local service providers. You can transfer your home services to Rideaucrest upon admission to the home.
Specialized foot care
Specialized foot care services are available to residents who need a little extra care. Speak to a registered nurse on your terrace to sign up.
Rideaucrest hosts a dental clinic on-site once a month. Your primary care provider will communicate with you or your family about any concerns and refer you to be seen at the next available clinic.
If you require a medication or a device that is not covered by a personal health plan, Ontario Drug Benefit program, assistive devices program, veterans affairs, or government pharmaceutical and medical supply service, it will not be prescribed until authorization for such an expense is approved by you, the resident, and/or your family.