The City is committed to your safety. Familiarize yourself with the pool rules and let us know if you require clarification, or if you have a medical condition that requires some assistance. We are pleased to help. For more information call 613-546-4291, ext. 1719 or 1722.
Pool Admission Standards
Admission standards assist lifeguards in maintaining adequate surveillance over the whereabouts and the activities of young bathers while they are inside the pool enclosure.
- The ratio of children ages 9 and under to caregiver may be a maximum of three bathers to one caregiver (3:1)
- Children 7 years and under must be accompanied in the water, within arm's reach, by a caregiver 16 years of age or older
- Children 8 & 9 years of age must be accompanied in the water, within arm's reach by a caregiver 16 years of age or older OR if the child passes the facility swim test the caregiver must be in the pool enclosure
- Children 10 years of age and older who are swimmers may be admitted to the pool unaccompanied. Those who cannot demonstrate comfort in the water or pass the facility swim test must remain in the shallow end
- Caregiver or group leaders are responsible for children in their care while in the facility and must directly supervise the children at all times
- Caregiver or group leaders must be a minimum of 16 years of age
- Ratios of instructors/lifeguards to bathers must also be maintained as per Regulation 565
- The use of swim diapers is required for bathers requiring diapers. Disposable diapers are not permitted in the water
Facility Swim Test: Individuals must demonstrate comfort in the water, at the discretion of the lifeguard. Swim a minimum of two widths continuously on their front. Aquatic staff reserves the right to ask any patron to complete the swim test.
Lazy River (Tomlinson Aqua Park)
Children 9 years and under must pass the facility swim test or wear a lifejacket within arm's reach of a caregiver (ratio 2:1).
Water Slide (Tomlinson Aqua Park)
The height requirement for the waterslide is 4.5 feet/137 cm. Patrons must lay down while using the slide.
Sauna (Artillery Park Aquatic Centre)
You must be 16+ years to use the sauna. Swimmers must shower after using the sauna before re-entering the pool. The sauna will be open during all recreational swim programs.
Everyone on the pool deck must wear appropriate bathing attire. No street clothes are allowed. Children who are not toilet trained must wear tight-legged plastic pants or water diapers made for swimming pool use. Water diapers are available for purchase at the registration desk.
Change Room Policy
All children 7+ years are required to use the change room of their gender or the family change room. Family change rooms are available at Artillery Park Aquatic Centre and Tomlinson Aqua Park. If you are accompanying a child of the same gender, please use the gender-specific change rooms.
Help prevent a pool fouling
Pool foulings – when feces or vomit is discovered in the pool – result in the pool shut downs of two to 13 hours. Please refrain from feeding children or eating large meals before swimming. All swimmers are encouraged to visit the washroom before entering the pool. Water diapers are required for children who are not toilet trained. Refrain from entering the pool if your child feels ill.
Cell Phone and Electronics Policy
The use of electronic recording devices capable of rendering a photograph are prohibited in the fitness room, change rooms, pool deck or washrooms in all City of Kingston facilities.
Food and Drink
Only water in a plastic container is permitted on the pool deck. Bring a reusable drinking container.
Personal belongings and Lockers
For the safety of your belongings, please use lockers. We cannot take responsibility for lost or stolen items. Change room lockers are for day use only and you must provide your own lock; locks and contents will be removed if left overnight.
The following lane swim etiquette is in place to help swimmers avoid conflict and to make everyone's swimming experience more enjoyable.
- Follow lane directions.
- When passing, it's your responsibility to look for oncoming swimmers.
- When a swimmer touches your feet, that's an indication that they want to pass. Swim to the next wall, then stop and let them go ahead of you.
- Leave space between you and the swimmer ahead of you.
- When resting, use the corner of the lane.
- If you are passing most of the other swimmers, it is time to move to the faster lane.
- If you are being passed by most of the other swimmers, it's time to move to a slower lane.
- Adjust your swimming lane daily. The speed of the lane varies day-to-day depending on who is swimming.
- Don't take it personally if the lifeguard redirects you to another swim lane. Your safety is our first concern.
- If you have questions don't hesitate to ask a lifeguard.
Circle Swim Diagram