Alerts

In addition to the online eCity/Recreation service, there are four other ways to register for recreation activities.

  1. Mail your completed form and payment to:

    City of Kingston
    216 Ontario St.
    Kingston, ON. K7L 2Z3

  2. In person bring your completed form to:
  3. Fax your completed form to 613-549-7171


Payment

Methods of payment include VISA, MasterCard, AMEX or money on account for faxed registrations; cash, cheque and Interac for drop off registrations.

The City reserves the right to change class time, location, instructor or fee if required. Registrations will not be accepted at the program, or through our instructors.


Registration Terms and Conditions

Full payment is required at the time of registration, before any services are provided. Payment is accepted by cheque, credit card, debit or cash. Cheques are made payable to the City of Kingston. HST is applicable on all programs and service offered to participants 15 years of age and older and is not included in rates and fees advertised in this guide unless otherwise noted.


Life Threatening Allergies

If your child(ren) suffers from allergies that result in severe or life threatening symptoms, please download, complete and submit the Medication Administration Request,  Allergy Emergency Plan, and Medication Terms & Conditions forms for each child attending a program. This information is required prior to your child's participation in the program and will be  shared with your child's instructor(s) as appropriate to ensure your child's safety.


Cancellations

Courses are subject to cancellation due to insufficient registration. If this situation occurs, a full refund will be issued. In the event that staff must cancel a class or lesson, every attempt will be made to have the class or lesson re-scheduled.


Waiting Lists

If the course you are interested in is full, you have the option of making another course selection or being put on a waiting list for the course of your choice (however, there is no guarantee that a space will become available). Participants will be contacted only if a space becomes available.


Refunds

You may withdraw from a program up to 48 hours before a program starts and a full credit will be placed on your account. If requesting a refund, a Refund Request Form must be completed and submitted to City Staff for processing. All refunds will be credited to your account unless otherwise requested. A Processing Fee will apply to all refunds. No refunds or credits to account will be offered after the third class or if 50% of membership has elapsed.


Returned cheques/Declined credit card fee

A service fee will be charged on declined credit card payments and all cheques returned as Non Sufficient Funds (NSF); Stop Payment; or Funds Not Cleared.


Fee Assistance

You may be eligible for Municipal Fee Assistance — the program that helps everyone play. Recreation Fee subsidies are available through both SPARK and PRO Kids. Find out how you can get in the game.


Integrated and Adapted Programs

The Recreation and Leisure Services Department encourages all residents to participate in municipal recreation programs. We strive to be accessible and inclusive to all members of our community.


Keep Your Receipts

The federal and provincial government both offer tax credits some programs may be eligible for. Please visit their web sites for eligibility information and further details.