Meet Kingston, it's your home!
Welcome! Whether you've lived here all your life or you're new to the city, you are an important part of this community and we're so happy you're here. You help make our community vibrant and dynamic and we are thrilled you have chosen to pursue your academic goals in Kingston.
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Here are some helpful tips to make your fall move-in less stressful.
Garbage, recycling and green bin collection
Students can pick up their first recycling boxes (two blue boxes and one grey box) free of charge from City Hall (216 Ontario St.) or the Kingston Area Recycling Centre (196 Lappan's Lane). Green bins for organic waste can also be picked up from the Recycling Centre.
About the blue box, grey box and green bin:
The City picks up blue boxes one week and grey boxes the next. The blue box is for plastic, metal and glass food and beverage containers, blister packs and Styrofoam. The grey box is for paper, newspapers and stretchable plastic bags. See the recycling page for more detail on how to put out your recycling. Green bins hold your organic waste and go out every week. See the organics page for more on what goes in your green bin.
Be reminded what to put out when:
Sign up for garbage and recycling day collection reminders; reminders can be sent via email, text or Twitter direct message. You can also download the free Kingston Waste app for Android and Apple powered devices. You can set up the reminder service via the app, which also contains valuable information about what is recyclable in Kingston.
You are entitled to place one untagged bag of garbage at curbside on your usual collection day (maximum 44 lbs and 135 L in capacity). Additional bagged garbage will be collected if it is tagged.
Garbage tags are $2 each and can be purchased at City Hall. (The Drug Smart Pharmacy in the ARC also sells tags). Garbage bag tags can also be purchased online. Shipping of tags takes 5-7 business days.
To find other locations that sell garbage tags, outside the immediate Queen's University neighbourhood, visit the garbage page.
Remember to open your Utilities Kingston account!
It's quick and easy using the online form.
Contact Utilities Kingston as soon as possible to open your account. It can take between two to five business days to set up a new service. If you select a date that is sooner, it may not be possible to meet your request, although they'll do their very best to accommodate it.
To get things started, Utilities Kingston will need to access your meter(s). If staff cannot access your meter, for example if you are not home and your meter is located inside, please make sure you have arranged for someone who is at least 18 years old to meet the service technician so that he/she may read your meter. If you are not sure whether your meter is accessible, please call the Customer Service Centre at 613-546-0000.
Authorized individuals: the only person authorized to make any changes to the account is the person whose name appears on the bill. If your name appears on the bill, you are considered fully responsible for the account until a request to close the account is received and processed.
Sign up for paperless e-billing: your first bill will be mailed to you. After you have made your first payment, you can then sign up for MyUtilities and paperless eBilling at my.utilitieskingston.com. All you need is your account number and the amount of the first payment you made to Utilities Kingston!
Open your account today: utility accounts can be opened or closed by completing an online Utilities Kingston application form or by calling the Customer Service Centre, Monday to Friday, between 8 a.m. and 5 p.m. at 613-546-0000.
Kingston Transit provides conventional bus service within the urban area of the city of Kingston and, under contract, to the neighbouring community of Amherstview. We recognize that public transit is an important link to work, social events and activities for our riders. Kingston Transit offers a variety of convenient and accessible travel options to get you where you want to go. Kingston Transit is a friendlier way to get around. It's practical and economical.
To board the bus for free, Queen's University and St. Lawrence College students are required to show a current student photo ID card with valid sticker.
Use Kingston Transit's Trip Planner tool to plan your bus trip door to door. It's simple and available 24/7.
Kingston Fire & Rescue
Every year Kingston Fire & Rescue provides services to new and returning students who fail to understand the importance of fire safety behaviour.
Kingston Fire & Rescue offers several links to information regarding fire prevention whether you live in campus dorms or private residences. Kingston Fire & Rescue is focused on efforts to reduce the potential dangers of fire, and fire related injuries and fatalities. Please review the Safe Accommodations 101 for more details.
Kingston Fire & Rescue is available to assist you in ensuring your time in our city is safe and memorable and can assist you in providing resources to deal with fire safety issues and landlords.
If you require additional information or assistance contact firstname.lastname@example.org or 613-548-4001 ext. 5123.
Property standards and Bylaw enforcement
City property standard rules and fines (outlined below) are intended to help keep Kingston streets safe and clean. Clean neighbours are welcome neighbours.
About the yards and streets bylaws
The City requires that all yards and municipal property be maintained and clear of garbage, debris, furniture, appliances etc. Enforcement staff will be out in full force with blitzes during move-out to issue warnings and, where necessary, lay charges. To avoid possible fines or trouble with your landlord, please be sure and discuss proper disposal of unwanted items with your roommates to work out strategies to deal with your garbage and unwanted items. Landlords: work with your tenants to maintain property standards and avoid possible clean-up costs (plus administration fees of $137.95).
Tag extra garbage and sort recycling properly.
The City has a one untagged garbage bag limit per week along with the ability to buy extra tags as required (see above). Failure to tag garbage bags may result in charges and garbage not picked up. Well-sorted recycling is always picked-up. Not sure where it goes? Use the waste-sorting lookup
If you have any questions or wish to report violations of the Yards Bylaw or the Streets Bylaw, please contact the City at 613-546-0000 or email or by email email@example.com