Air Canada / Landline partnership celebrates successful first day of operations in Kingston

The City of Kingston, Air Canada and Landline are pleased to share that the first day of Landline’s new motorcoach service has been met with strong ridership and positive feedback from travellers. The new service, which connects YGK Airport and Toronto Pearson International Airport, marks an important step forward in improving regional connectivity and enhancing sustainable travel options.

“Air Canada is very pleased to welcome our first customers onboard Landline and to begin offering a direct connection between YGK Airport and our Toronto Pearson global hub. Residents of Kingston and the vicinity will now be able to conveniently connect to Toronto Pearson, enjoying the amenities of this luxury coach service and the benefits of travelling on a single itinerary providing a seamless end-to-end journey,” said Ranbir Singh, Director, Regional Airlines & Markets at Air Canada.

By the afternoon of opening day, several departures had already carried passengers seamlessly to and from Pearson, with many noting the comfort, convenience, and affordability of the new motorcoach option. The service offers a reliable alternative to driving, reducing individual vehicle trips and contributing to the City’s climate action goals.

As an added benefit to passengers, up to two weeks of parking at YGK Airport will be free of charge until April 2, 2026. Parking fees can often be a hidden expense that discourages passengers from flying out of smaller regional airports, so free parking will be a strong incentive for travellers to try the new motorcoach service and will make departing locally more affordable and convenient.

“Today’s first trips highlight the real value this service brings to our community,” said Aron Winterstein, City of Kingston, Airport Manager. “We’ve seen residents, students, and visitors alike embrace Landline as an easy, efficient way to connect Kingston to the world.”

Passengers departing from Kingston experience streamlined check-in, comfortable onboard amenities, and the assurance of coordinated schedules with major airline partners. For full schedules, pricing, and booking details, visit the Landline Canada site.

About the Service

Landline, on behalf of Air Canada, will operate two nonstop round trips daily between Kingston Airport (YGK) and Toronto Pearson (YYZ). Customers will book their entire journey at aircanada.com, check in at YGK, and receive boarding passes for all segments. Bag tags can be printed at YGK, with checked luggage dropped at Air Canada's self-serve bag drop at Pearson—no counter check-in required. Travellers with carry-on bags only can head straight to security and their departure gate at Pearson.

How to book the service

Travellers can take advantage of this new offering in three ways:

1. Book a new itinerary at aircanada.com, just like any connecting flight. For example, Kingston (YGK) to Edmonton (YEG) via YYZ. 
2. Already have an Air Canada reservation? Contact Air Canada Reservations to add the Landline connecting segment at no extra charge.
3. Flying with Air Canada Vacations, another Star Alliance carrier? Book a standalone premium motorcoach seat at ca.landline.com.

Product & service overview

Air Canada customers using the Landline service will also enjoy:

• Disruption protection equal to that of air-only itineraries
• Ability to tag bags at YGK Airport, avoiding long lines at Pearson
• Aeroplan points on both coach and air segments
• A consistent, branded customer experience from departure to destination

Each Air Canada-branded Landline motorcoach is manufactured in Canada by Prevost and features:

• 36 leather seats in a spacious 2-by-1 configuration
• Fast, free Wi-Fi enabling streaming video, as well as onboard power
• Overhead carry-on storage and an onboard lavatory
• Fully accessible boarding and amenities
• Bilingual announcements in English and French

In the event of coach or flight delays, customers travelling on Landline will be automatically offered the same protections as customers travelling on air-only itineraries. Members of Air Canada’s Aeroplan program will earn points for both ground and air segments, as on any normal connecting flight itinerary. For more information visit www.aircanada.com/landline

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