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Stay connected with your Utilities Kingston account – Anytime, Anywhere

Utilities Kingston’s online platform, MyUtilities – a secure, online platform that provides 24/7 access to your account, from wherever you are, makes it easier than ever for customers to manage their utility accounts. 

With MyUtilities, you can: 

  • View your bill and account balance at a glance 
  • Track and compare your usage over time to better understand your habits 
  • And much more 

“MyUtilities is designed with convenience in mind,” said Sarah Van Luven, Billing Supervisor at Utilities Kingston. "It gives customers more control, better insight into their usage habits, and the tools to manage their account anytime they need.” 

Customers are reminded that they are responsible for keeping their accounts current and ensuring payments are received by the due date – and MyUtilities makes that easier than ever. 

Go Paperless with eBilling 


Customers can also opt in to eBilling, a simple and environmentally friendly way to receive their bills. Once enrolled, you'll receive an email notification as soon as your bill is ready – complete with the amount owing and due date – delivered directly to your inbox.  

“eBilling is a win-win for customers and the environment,” added Sarah Van Luven. “It’s instant, reliable, and helps reduce paper waste. Plus, it makes managing your bills easier than ever.” 

To register for MyUtilities and sign up for eBilling, visit my.UtilitiesKingston.com today.   

The City of Kingston acknowledges that we are on the traditional homeland of the Anishinabek, Haudenosaunee, and the Huron-Wendat, and thanks these nations for their care and stewardship over this shared land.

Today, the City is committed to working with Indigenous peoples and all residents to pursue a united path of reconciliation.

Learn more about the City's reconciliation initiatives.

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