Students: Planning your move out? Don’t forget your Utilities Kingston account

It’s that time of the year again! Students are preparing for the upcoming move. This is a reminder to take a few simple steps with Utilities Kingston to ensure a smooth transition and avoid unnecessary charges. 

If you’re moving out, it’s important to close your Utilities Kingston account in advance. A minimum of five business days’ notice is required to ensure your account is closed on your requested move-out date. 

You can close your account: 

When closing your account, be sure to have your move-out date and account details ready. More information about what to expect when moving is available in the Moving FAQs section of our website. 

Customers who receive electricity or natural gas service from other providers should contact them directly: 

  • Hydro One Electricity: 1-800-434-1235
  • Enbridge Gas (formerly Union Gas)1-877-362-7434  

Planning ahead helps ensure your utilities are properly finalized and prevents charges after you’ve moved. Whether you’re changing addresses within Kingston or leaving the city, Utilities Kingston is here to help make the process easy. 

Learn more or close your account by visiting: UtilitiesKingston.com/Accounts/OpenClose/Moving. 

The City of Kingston acknowledges that we are on the traditional homeland of the Anishinabek, Haudenosaunee, and the Huron-Wendat, and thanks these nations for their care and stewardship over this shared land.

Today, the City is committed to working with Indigenous peoples and all residents to pursue a united path of reconciliation.

Learn more about the City's reconciliation initiatives.