Collection rules
Follow these waste collection rules for apartments and condos to help us keep our collectors safe and ensure your waste is picked up!
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- Make sure your waste is properly sorted! Unfortunately, not everything is recyclable or compostable.
- Place waste in the designated pick up location.
- Clear snow and ice from the area around the carts in the winter, and never place the carts on a snowbank.
- Ensure garbage bags weigh no more than 20kg/44lbs.
- Ensure green bins weigh no more than 30kg/66lbs.
Uncollected waste
Our collectors will leave boxes or carts behind if there is a safety risk for them or if they notice items in the box or cart that could negatively affect waste processing. When this happens, they will leave a non-collection notice on your bin or cart to explain why it was left behind.
Help keep our collectors safe and avoid uncollected waste by following collection rules and keeping your boxes or carts in good working condition.
Common reasons for uncollected waste:
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- Incorrectly sorted waste
- Damaged or broken bins
- Waste containers overfilled or over the weight limit
- Waste in the wrong location for pick up