Services available as extreme heat continues

With consistently high temperatures and extreme heat events becoming more frequent, the City is working to keep pace with the needs of everyone, particularly individuals who are unhoused.  

There are a number of services available to assist people in staying cool, safe and healthy, including cooling centres, public washrooms and Street Outreach services. All is outlined in the City of Kingston - Housing and Social Services - 2026 Summer Response Plan 

A little under a year ago, the City launched the water distribution program, which involves partner agencies, volunteer groups and Street Outreach picking up and distributing water as needed. So far in 2026, approximately 10,600 bottles and 420 cases have been distributed, with 139 cases in June alone. Since its inception last August, the program has provided 999 cases of water, approximately 24,000 individual bottles of water for individuals in need.

Bottled water was selected because it provides the fastest and most reliable way to deliver safe drinking water in an outreach setting, especially during heat events. It requires no infrastructure, can be distributed immediately in the field, and ensures water safety and consistency. 

“Everyone is aware and very concerned for the welfare of individuals who are living outside in conditions that in some cases have been completely unpredictable, especially in recent days” says Jayne Hartley, Director, Housing & Social Services. “We really want to keep people safe and let them know there are services where they can come in from the extreme heat or stormy weather, whatever it might be.”  

Both the City and partner agencies rely on the Homeless Individuals Information System (HIFIS) to understand and track housing needs across the community.  Through HIFIS, the By-Name list is generated, which includes individuals living in encampments, unsheltered or in makeshift outdoor locations, emergency shelters, temporarily staying with others or residing in temporary hotel/motel accommodations.  

As of May 31, 2026, there were 664 individuals listed on the By-name list, an increase of 74 people compared to a month earlier. The City works closely with and funds Street Outreach programs, encouraging homeless individuals to register on the By-Name list so they can access various services and referrals. The City encourages unhoused individuals to seek shelter but is not forcing individuals to leave park spaces, including Belle Park. 

The City thanks all partner agencies including Street Outreach , who work with homeless individuals in all areas of Kingston. These agencies ensure homeless individuals have access to services, remain connected and receive drinking water and heat response information.