To request a review or an extension, you must do so before 4:30 p.m. on the 15th day after receiving the Penalty Notice. If you do not receive confirmation of the review before it means you have waived your right to request a review. The Administrative Penalty will be affirmed and not subject to review by any court.
Extensions granted under this section cannot go beyond the 42nd day after receiving the Penalty Notice.
To exercise your rights, provide the City with a written notice containing:
- Penalty Notice Number
- Mailing address, fax number (if applicable) and or email address
- Reasons for failing to request a review within the time limit (when requesting an extension)
- Grounds for the review request
- Choose between meeting a Screening Officer in person or having the review conducted in writing based on the provided details
Before submitting your request form, pay the $50 Screening Officer appeal fee. You can pay:
- In-person at City Hall Payment Centre, 216 Ontario St., Monday to Friday from 8:30 a.m. to 4:30 p.m. (cash, credit or debit accepted)
- In-person at 1211 John Counter Blvd. Monday to Friday from 8:30 a.m. to 4:30 p.m. (cash, credit or debit accepted)
- By telephone at 613-546-4291 ext. 1240, Monday to Friday from 8:30 a.m. to 4:30 p.m. (credit only)
Once you submit your review request and pay the fee, the Screening Officer will contact you via email to schedule the file review.