In-Person and Online Services
We are committed to making it easy for you to access the services you need, whether you prefer to connect online, over the phone, or in person.
In-person services
You can access a number of City services in person at the City Hall service desk, located on the main floor of City Hall at 216 Ontario Street. The desk is open Monday to Friday, from 8:30 a.m. to 4:30 p.m.
City offices are closed on statutory holidays.
Services available:
- Paying parking tickets
- Renewing your City of Kingston parking permit
- Obtaining a marriage licence
- Purchasing garbage bag tags
- Getting Transit cards
- Picking up Blue and Grey Box recycling bins
- Paying your Utilities Kingston bill
- Paying your property tax bill
Inquiries, requests or comments
Use our online platform to request information, report an issue or share feedback. Some requests and services require a MyKingston account.
City staff aim to respond within two business days.
Online services and platforms
We offer various portals to apply for different programs, access services and find information. Each portal is independent, so you will need to create a separate account and password for each one.
Additional ways to contact us
- Calling 613-546-0000 from Monday to Friday 8 a.m. to 5 p.m.
- Emailing contactus@cityofkingston.ca
- Addressing any service requests, comments or inquiries to:
City Hall
216 Ontario Street
Kingston, ON K7L 2Z3
Canada
Contact Us
City of Kingston
City Hall
216 Ontario Street
Kingston, ON K7L 2Z3
Canada
contactus@cityofkingston.ca
Phone: 613-546-0000
The City of Kingston acknowledges that we are on the traditional homeland of the Anishinabek, Haudenosaunee, and the Huron-Wendat, and thanks these nations for their care and stewardship over this shared land.
Today, the City is committed to working with Indigenous peoples and all residents to pursue a united path of reconciliation.
Learn more about the City's reconciliation initiatives.
