The City has partnered with HonkMobile to offer a new way to pay for parking at most downtown municipal parking lot locations.
With the Honk app, residents and visitors can seamlessly search, pay for and top up parking from a phone, tablet or computer.
Pay and Display meters will remain available. HonkMobile is available in addition to the existing payment options.
How it Works
- Download the HonkMobile app. Find the app on Google Play or the App Store.
- Set up your account. Add as many vehicles and payment sources as you like to your profile.
- Use HonkMobile to pay for your parking in most downtown municipal parking lots. Available parking lots are shown on the map below and are displayed in the HonkMobile app.
Parking Lot Map
How does the City know I've paid for parking?
Each parking transaction is registered with your licence plate. Parking services enforcement officers have a real-time list of compliant plates. You do not need to display anything in your vehicle.
Can I use Honk to reserve a parking spot?
No. All parking is first-come-first-serve.
While it is possible to purchase your parking through HonkMobile before you arrive at the parking lot, please keep in mind that HonkMobile does not reserve you a spot or guarantee that space will be available when you arrive. We recommend that you wait to purchase your parking after you have located an appropriate space.
What methods of payment are available?
Most customers use a credit card, but Honk also accepts PayPal, VISA debit, ApplePay and Masterpass digital wallet. Cash and credit cards will still be accepted at parking meters.
I need proof of payment for my parking. How do I get a receipt?
Once you've paid for parking, Honk will email you a receipt. You can also view all your transactions by visiting the receipts page in your profile.
What happens if I get a ticket but I have paid through Honk?
However infrequently, mistakes happen. Please ensure that the licence plate entered in the app matches the one on the ticket. If you still believe that you have received a ticket in error, you may have it reviewed by contacting us.
I have questions about a transaction I made using the HonkMobile app. Who do I contact?
If you have questions about a transaction that you made using the HonkMobile app please contact email@example.com.