Privacy Policy

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Content - Privacy Policy

We Respect Your Privacy

The Corporation of the City of Kingston, throughout its business and administrative operations, is committed to protecting the privacy of individuals.

The collection, use, retention, disclosure and destruction of personal information, online or offline, by municipalities is governed in part by the Municipal Freedom of Information and Protection of Privacy Act. In addition, the City of Kingston is monitoring the evolution of federal and provincial legislation specific to online privacy and is committed to conformance with any regulations applicable to municipal governments, including Canada's anti-spam legislation which came into effect on July 1, 2014.

Website Definition

The City defines website for the purpose of this policy as any material — images, documents and content —on  See also Website Disclaimer and Terms of Use.

We Offer You Choices

Information and services available through City of Kingston corporate Website can be obtained in other ways.

Each case may be dependent on the nature of the content or transaction. We make an effort to associate appropriate alternate contact and delivery information with specific information and services throughout the Website.

Notification Of Changes

The City may modify this policy from time to time. If that happens, notification of such changes will be posted along with the latest version of this privacy statement.

Web Analytics

The City and Google Analytics collect data each time a visitor enters the City of Kingston website. This information is used by the City to collect statistical data about visitors as a whole and not to identify specific individuals. Information collected may include:

Information collected


Stored by the City

Stored by Google

Internet Service Provide IP Address



Name of Internet Service Provider



Operating system, Web browser information, Internet connection speed, screen colours and resolutions, flash and java versions



Date and time of visit



Pages accessed on the City of Kingston Website



Stored by the City

The above information is automatically collected by the City's web server, filter, and firewalls. This information is collected and stored electronically and the length of storage is currently under review. Access to this information is restricted and is not accessible to general staff or the public.


By using Google Analytics with other data and data mining techniques, the City may be able to identify users on an individual basis. This however is not the City's intent. The City will make all reasonable efforts to ensure that the privacy of all visitors remains confidential and anonymous.

Stored by Google

Google collects information for the delivery of website statistics and analytics. Please refer to the Google Privacy Policy for more information.

Google currently offers a free Google Analytics opt-out tool for Internet Explorer (versions 7 and 8), Google Chrome (4.x and higher), Mozilla Firefox (3.5 and higher), Apple Safari and Opera.

Data Security and Online Payments

Data Security

The City of Kingston is committed to the security of personal information it may collect online or offline. The City has taken reasonable precautions to protect this personal information from loss, misuse or alteration. Any third parties who may have roles in managing such information on behalf of the City are also committed to the same principles.

Payment Partners

The City relies on third parties to accept and process online payments made through this website and through the eCity/Recreation website.

The payment partner for eCity/Recreation services is The Active Network Inc. You can read Active Network's privacy policy on its web site.

Other online payments are processed by Beanstream Internet Commerce Corp. You can read that company's privacy policy on its website.

Links To Other Websites

The City links to web pages or sites operated by third parties. We endeavour to make it clear that certain links will take you away from our site and to destinations over which we have no control.

Our privacy policy does not apply to the sites of third parties to which we link. Please review the policies of these sites upon your arrival.

External links from the City site are permitted providing they are:

  1. Other governments agencies
  2. Educational institutions
  3. Registered non-profit or public organizations

Website Disclaimer and Terms of Use

The Web site of the Corporation of the City of Kingston ("the City"), located at, is provided for information purposes only. The City does not accept any responsibility for reliance thereon. The City does not make any representations or warranty, express or implied, in relation to the Web site including without limitations, as to the quality, merchantability and fitness for any use. Further, the City does not accept any responsibility for the accuracy of this information, nor is it responsible for any expenses or damages incurred directly or indirectly resulting from the use of this information. Please check with City staff for the most up to date information.

The City makes every effort to ensure that the material provided herein is current and the City reserves the right to change notices or descriptions without advanced warning. In the case that information physically available at City Hall, located at 216 Ontario Street, Kingston, Ontario, or other City facilities, is in discrepancy with information made available at the Web site, users of the Web site are hereby given notice that the physical material located at City Hall shall govern as correct and overrides material contained within the Web site. It is always in the best interest of the viewers of the City's Web site, when in doubt, to contact the City to ensure timely receipt of accurate information.

All of the material provided in this Web site is the sole property of the Corporation of the City of Kingston and cannot be duplicated in whole or in part without the express written permission of the City or its legal representatives. Duplication in whole or in part constitutes a breach in copyright.



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